Returns

We know how much thought goes into choosing the perfect pair of sunglasses. That’s why our opticians take great care in crafting high-quality prescription eyewear, and we want you to love your purchase.

If you're not completely satisfied, we make returns easy. We offer free return shipping with a prepaid return label—because hassle-free returns are just part of the Sunberry RX experience. (Please note: Free return shipping is only available for U.S. orders. Unfortunately, we cannot provide prepaid labels for international returns.)

Return & Exchange Guidelines

To be eligible for a return, please:

  • Keep your sunglasses in new, unworn condition
  • Return them in their original packaging

How Long Do I Have to Return or Exchange?

You have 45 days from the date of purchase to request a return or exchange.

How to Return Your Sunglasses

1. Start Your Return

  • Log in to your account and initiate your return request.

2. Prepare Your Package

  • Place the sunglasses in their original case and packaging
  • Include the return form inside the package
  • Securely pack everything in a shipping box or envelope
  • Affix the prepaid USPS return label (ensure no other labels are visible)

3. Ship It Back

  • Drop off your return at any USPS Post Office
  • Or, schedule a free at-home pickup through USPS

When Will I Receive My Refund?

Once your return is delivered to our facility, please allow 5-7 business days for processing.

  • If the returned item meets our return criteria, we will issue a full refund to your original payment method.
  • Credit card refunds will be sent back to the same card used for purchase.

If you have any questions, feel free to contact our customer support team—we’re happy to help!